First Time Log-on Instructions

The first time that you access the portal you will need to:

1. Install the certificate Authority to the "Trusted Root Certification Authority." This will provide a better experience for users who access any IMDS secure Site.
   
   
2. Change your temporary password. The new password that you select will need to follow these conventions:

• The password must be 8 to 12 characters in length and contain at least one numeral and one letter.
  
  
• The UserID and Password are case sensitive, so be sure to remember whether you use upper or lower case letters.
  
  
• Update Your Profile: Select the "Update My Profile" link under the "My Account" heading. Select the "Update Profile Information" link. You must provide password reset information to use the self-service password reset tool. Press the drop-down menu arrow next to "Question" and select a challenge question from the list. Enter your response in the box next to "Answer". Enter the response again in the box "Repeat Answer". Record this information in a secure location in case you need to refer to it later. Press the "Save Changes" button. Navigate back to the portal home page using the "Home" link at the top of the screen.
  
  
• Password Changes: You may change your password any time that you visit the portal home page. Select the "Change Password" link under the "My Account" heading. Enter your current password, enter your new password, confirm your new password, and press the "Submit" button.
  
  
• Password Expiration: IMDS security policy requires that passwords be changed every 90 days. You can change it sooner if you like. A notice will automatically remind you after 90 days. Passwords are not reissued, therefore you always need to enter a new one after the expiration date.
  
  
• Password Reset: If you forget or lose your password, please Contact IMDS.
  
  
• Customers, partners, suppliers: Contact
  These password reset options will only work if you have updated your profile information to include password reset information as described above.